Privacy Notice
Introduction
At Mills & Bann Solicitors, we are committed to protecting your personal information and respecting your privacy. This Privacy Notice explains what data we collect, how we use it and your rights under UK data protection law, including the UK GDPR and Data Protection Act 2018.
Who we are
Mills & Bann Solicitors is a regulated law firm providing legal services to individuals and businesses. We are the “data controller” for the purposes of data protection legislation.
Contact details:
Mills & Bann Solicitors
Email: info@millsbann.co.uk
What personal data we collect
We may collect and process the following information:
- Contact details (name, address, email, telephone number)
- Identification information (passport, driving licence, proof of address)
- Financial information (bank details, payment information)
- Information relating to your legal matter
- Technical data (IP address, browser type, cookies)
- Any other information you provide to us
How we collect your data
We collect data in the following ways:
- When you contact us by phone, email or through our website
- When you instruct us to act for you
- Through forms you complete on our website
- Through third parties such as estate agents, financial advisers or other professionals
- Automatically through cookies when you use our website
How we use your data
We use your personal information to:
- Provide legal services and manage your matter
- Verify your identity and comply with anti-money laundering regulations
- Communicate with you about your case
- Process payments and manage accounts
- Improve our website and services
- Meet our legal and regulatory obligations
Lawful basis for processing
We process your data under one or more of the following lawful bases:
- Contract: to provide legal services you have requested
- Legal obligation: to comply with regulatory requirements
- Legitimate interests: to operate and improve our business
- Consent: where you have explicitly agreed
Sharing your information
We may share your data with trusted third parties where necessary, including:
- Counsel, experts and other legal professionals
- Court services and government bodies
- Regulators such as the Solicitors Regulation Authority
- IT providers, secure storage providers and payment processors
We will never sell your personal data to third parties.
How long we keep your data
We retain personal data only for as long as necessary to fulfil our legal and regulatory obligations. Typically, legal files are retained for a minimum of six years.
Your rights
You have the following rights under data protection law:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion (in certain circumstances)
- Right to restrict processing
- Right to data portability
- Right to object to certain processing
To exercise any of these rights, please contact us at info@millsbann.co.uk.
How we protect your data
We use secure systems, encryption, access controls and regular monitoring to protect your information from loss, misuse or unauthorised access.
Cookies
Our website uses cookies to improve your experience. For more information, please see our Cookie Policy.
Updates to this notice
We may update this Privacy Notice from time to time. Any changes will be published on this page.